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Cloud telephony (VoIP)

A modern communication solution for your business

At Interforce, we believe in efficient and flexible communication. With our Cloud Telephony solution, we offer a complete Unified Communications experience that lets you easily manage all your business calls, video meetings and messages. Whether you're in the office, at home or on the go, with Cloud Telephony you always stay connected.

Why choose Cloud Telephony?

Cost savings

Halve your telephony costs with IP telephony and save on hardware and maintenance. With integrated video conferencing, you reduce travel costs and increase productivity.

Reachable anytime, anywhere

With mobile apps for iOS and Android, softphones and web access, you can communicate from any device and location. One business number for landline and mobile offers convenience and professionalism.

Full management

We take care of the full management of your telephony system, such as adjusting call schedules, queue strategies and integration with CRM systems. You don't have to worry about a thing.

No cost per user, but per PBX

Instead of a price per user, with Cloud Telephony you pay per phone system per month, based on a fixed number of channels. This means no extra costs when new employees join, and the flexibility to add mobile extensions. This makes your communication scalable and cost-effective.

Flexible without desk phones

A desk phone is no longer necessary. We recommend using headsets or the mobile app, so you are always reachable on your landline number and can also make outgoing calls from that number. You can use the central phone book, transfer calls easily and don't need a separate company mobile number. This makes you work more efficiently, without the limitations of traditional fixed-mobile (VAMO) solutions.

What makes Cloud Telephony unique?

Always up to date

Features are updated automatically in the cloud. No more outdated systems.

Integration with your IT environment

Fully compatible with our solutions such as Cloud Workplace and Cloud One. Telephony becomes an integral part of your private cloud at Interforce.

A single point of contact

All your communication services through one contact person and on one invoice.

Easy management

Manage your telephony through a clear web interface, hosted in your own cloud or at Interforce.

The features

Mobile app or fixed-mobile integration (VAMO)

One phone number for all your devices, with insight into your colleagues' availability.

Video conferencing

WebRTC technology for easy, high-quality video meetings, without extra software.

Call centre features

Queue strategies, real-time statistics and reports for optimal customer service.

Lots of extras

Custom call flows and extra options, such as call recording, IVR menus and voice response systems, fully tailored to your wishes.

Optimised for performance

Seamless integration with Office 365 and various other software packages

Live chat & integrations

Manage live chat, WhatsApp and Facebook Messenger from one platform.

Ready for that extra push in the right direction?

Contact us