Tailored support for our solutions
You can easily submit a support request through the following channels, with the Customer Portal being our preferred option:
Emergency service
Outside office hours, you can use our emergency service for critical problems
Mon to Fri: 06:30 - 08:00 and 17:00 - 22:00
Saturday: 08:00 - 18:00
Sunday: 10:00 - 16:00
Emergency service phone number: On request
Arrange your IT support faster with the Interforce support app
Create your ticket easily now via the Interforce app.
Maintenance notifications and outages
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What you can expect from our support
Interforce offers fast, effective support for all our solutions. Our support service is entirely focused on supporting services such as Cloud One, Cloud Workplace and other Interforce products. Support is always included in our solutions and comes at no extra cost. This is a deliberate choice: support is part of our services and is not sold separately. That way, we guarantee you always get the help you need, without any surprises afterwards.
Focus on our solutions
We only provide support for the services and products you have purchased through Interforce. This allows us to offer a fast, efficient and expert solution, without being distracted by external software or hardware that we do not manage.
Proactive support
Thanks to our active monitoring, we can often detect and resolve problems before they affect you. That way, your systems stay stable and secure.
Fast and accessible
Our experienced support team is ready to answer your questions and solve problems. With our handy ticket system, you can easily submit a support request and follow its progress live.
Reports and SLA insights
Need insight into your support history? Through our Customer Portal, you can view reports and check the status of your SLA agreements.
